Tas Water bill support

During the Covid-19 outbreak TasWater is offering bill payment support to residential customers, businesses, not for profit organisations and eligible sporting clubs. The offer includes people owning investment properties or vacant land.

TasWater retail value creation project manager Kendall Mahnken recommended that people with payment difficulties contact TasWater.

‘If you are facing financial difficulties, or if you have trouble paying your bill at any time, please contact us. We have a dedicated Customer Support Team to help you and we will work with you to create a flexible solution that meets your individual needs.

‘TasWater can also help businesses, not-for-profit organisations and eligible sporting clubs to extend payment terms based on individual needs for up to three years, with some business customers now able to defer trade waste payments for six months,’ Mr Mahnken said.

TasWater had previously announced it would freeze any price increases for 12 months for residential and business customers as well as giving a 100 per cent rebate to eligible small business customers on their next bill after 1 April 2020.

For more information, go to TasWater on Facebook, www.taswater.com.au, or all the customer contact centre 13 6992.